Privacy Policy

Last updated:  11/20/2025

A-B-CPR & First Aid Training, Inc. (“A-B-CPR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and online services, how we use it, and the choices you have.

This Policy applies to information collected through:

  • Our website: a-b-cpr.com

  • Online registration and contact forms

  • Phone, email, SMS/text, and other electronic communications connected to our classes and services

By using our website or providing information to us, you agree to the practices described in this Policy.


1. Information We Collect

We collect information in a few ways:

a. Information You Provide Directly

This includes information you share when you:

  • Register for a class or renewal

  • Submit a contact form or request information

  • Join an email or SMS (text) list

  • Make a payment for a course or service

Examples of this information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Employer or organization (for onsite training)

  • Class preferences and registration details

  • Any message or notes you include in forms or emails

We do not intentionally collect medical records or detailed health information through our website.

b. Payment Information

When you pay for a class or service, your payment is processed by a third-party payment processor. We do not store full credit card numbers on our servers. Our processors collect and use payment information in accordance with their own privacy and security policies.

c. Automatically Collected Information

When you visit our website, we and our service providers may automatically collect certain technical information, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and time spent on the site

  • Referring website or link

We use this information to help operate, maintain, and improve our website.

d. Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

  • Remember your preferences

  • Help forms and pages function properly

  • Analyze site traffic and usage

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Some features of the site may not work properly without cookies. Cookie Policy


2. How We Use Your Information

We use the information we collect to:

  • Register you for classes and process your payments

  • Communicate with you about class details, updates, and schedule changes

  • Respond to your questions and support requests

  • Send reminders for certifications or renewals (where applicable)

  • Send marketing or informational emails or texts if you have opted in

  • Operate, maintain, and improve our website and services

  • Comply with legal obligations and protect our rights and the rights of others

We may also use aggregated or de-identified information (which does not identify you personally) for reporting, analytics, and business improvement.


3. SMS/Text Messaging

If you provide your mobile number and opt in to receive text messages from us, we may send you:

  • Class confirmations and reminders

  • Important updates or schedule changes

  • Limited promotional or informational messages related to our services

You can opt out of SMS at any time by replying STOP to any message. Message and data rates may apply, depending on your carrier and plan.

We do not sell your phone number to third parties for their own marketing purposes.


4. Email Communications

If you join our email list or register for a class, we may send you:

  • Confirmations and receipts

  • Class information and reminders

  • Updates about new classes or services

You can unsubscribe from promotional emails at any time by using the “unsubscribe” link in our emails or by contacting us directly. We may still send transactional or service emails related to active registrations or required notices.


5. How We Share Information

We do not sell your personal information.

We may share your information in the following limited situations:

  • Service Providers: With trusted third-party vendors who help us operate our website, process payments, send emails or texts, host data, or provide other business services. They are permitted to use your information only to provide services to us.

  • Professional Requirements: With certification or training partners (for example, course completion reporting) when required to issue your card or confirm completion.

  • Legal and Safety: When we believe in good faith that disclosure is required by law, regulation, legal process, or to protect our rights, property, safety, or that of others.

  • Business Transfers: In the event of a sale, merger, or other reorganization involving all or part of our business, your information may be transferred as part of that transaction.


6. Data Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services you have requested

  • Maintain business and accounting records

  • Comply with legal or regulatory requirements

When information is no longer needed, we will delete or de-identify it where feasible.


8. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

  • Access or request a copy of the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information, subject to legal and business recordkeeping requirements

  • Opt out of marketing emails or texts

To exercise these options or ask questions about your information, please contact us using the details below.


9. Children’s Privacy

Our website and services are designed for adults and organizations. We do not knowingly collect personal information online from children under the age of 13. If we learn that we have collected such information, we will delete it. If you believe a child under 13 has provided information to us, please contact us.


10. Third-Party Websites and Services

Our website may contain links to other websites or services that are not controlled by A-B-CPR. This Privacy Policy does not apply to those third-party sites. We encourage you to review their privacy policies before providing any information.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes will be effective when posted. Your continued use of the website after any changes means you accept the updated Policy.


12. Contact Us

If you have questions about this Privacy Policy, or if you would like to update your information or request changes, please contact us:

A-B-CPR & First Aid Training, Inc.
Phone: (619) 281-3304
Email: mike@a-b-cpr.com
Website: https://a-b-cpr.com/

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