Terms of Service

Last Updated: December 11, 2025

These Terms of Service (“Terms”) apply to all classes, online courses, training programs, and services offered by A-B-CPR & First Aid Training, Inc. (“A-B-CPR,” “we,” “our,” or “us”). By registering for a class, purchasing an online course, or using our website, you agree to these Terms.

These Terms govern:

In-person classes at our training center
Online and blended learning courses
Corporate and onsite group training
Use of our website and digital content

Please read them carefully.

1. Registration & Enrollment

1.1 Pre-Registration Required

We do not allow walk-ins. All students must register in advance through our website or approved booking platform.

1.2 Accurate Information

You agree to provide accurate contact information when registering so we can send confirmations, reminders, and course materials.

2. Attendance Policies (In-Person Training)

2.1 On-Time Arrival Required

Classes begin promptly. Late arrivals are not permitted at the discretion of the instructor, regardless of how late. Missing the start of class counts as a no-show.

2.2 Participation Requirements

Students must participate fully to earn certification, including demonstrating skills, answering questions, and engaging in hands-on practice.

Sleeping, excessive phone use, disruptive behavior, or returning late from breaks may result in removal from class without refund or rescheduling.

2.3 Professional Conduct

We reserve the right to remove any student for:

Disruptive or unprofessional behavior
Harassment
Being under the influence of alcohol or drugs
Refusal to follow instructor direction

Removal does not entitle the student to a refund.

2.4 Physical Limitations

Our classes involve hands-on skills that may be physically demanding.
Please inform your instructor before class if you have any limitations so accommodations can be discussed.

3. Online Courses

3.1 Single-User Access

Online course logins are for one individual only. Sharing access, copying materials, downloading content, or distributing quizzes or videos is prohibited.

3.2 No Recording

Recording, reproducing, or distributing any part of our online or in-person classes is strictly prohibited.

3.3 Course Validity & Employer Acceptance

Online courses are cognitive learning only and may not meet every employer or regulatory requirement.

It is your responsibility to confirm that a course meets your employer’s needs before enrolling.

3.4 Course Access Period

Students maintain ongoing access to their online course unless otherwise specified. Courses may be updated or removed at our discretion.

4. Certification

Certification periods vary by course type and training organization.
A-B-CPR issues certifications recognized by nationally accepted training bodies, but we do not guarantee acceptance by every employer or organization.

Certification is granted only upon successful completion of all required skills and assessments.

5. Refunds, Cancellations & Rescheduling

5.1 Refund Policy

All sales are non-refundable.
We may make exceptions at our discretion when a student contacts us directly.

5.2 Cancellations

You may cancel your registration at least 48 hours before class.

Cancelling does not automatically process a refund
You must call our office to request a refund review

Cancellations within 48 hours are treated as a late cancellation and are not refundable.

5.3 Rescheduling

Students can reschedule at least 48 hours before class at no charge.

5.4 No-Shows

A no-show includes:

Arriving late
Failing to attend
Missing portions of class due to late return from breaks

No-shows are non-refundable. See Our Full Cancellation and Refund Policy.

6. Payments

6.1 Accepted Methods

We accept major debit and credit cards.
Corporate clients may pay by card, check, or ACH depending on agreement.

6.2 Corporate Invoicing

Corporate onsite training is billed after the class based on:

Actual attendance, or
The agreed-upon minimum,
whichever is greater.

Invoices are Net 30.
A late fee of 1% per month may be applied to outstanding balances.

7. Safety & Liability

7.1 Training Risks

Hands-on CPR and first aid training involves physical activity and exposure to realistic emergency scenarios.

By participating, you acknowledge:

You may experience physical exertion
Training may include graphic discussions or demonstrations
Emotional sensitivity may occur

You agree to notify the instructor of any limitations.

7.2 No Guarantee of Real-World Outcomes

CPR and first aid training improves skills but does not guarantee real-world outcomes or survival in emergency situations.

7.3 Limitation of Liability

To the maximum extent allowed by law:

A-B-CPR is not liable for injuries occurring during class due to student misconduct or physical conditions not disclosed
A-B-CPR is not liable for consequential or incidental damages
Our total liability is limited to the amount you paid for the class or service in question

8. Photos & Marketing Use

We may take photos or short video clips during classes for marketing purposes.
If you prefer not to appear in photos, please notify the instructor before class begins.

We may use testimonials, reviews, or feedback submitted by students for marketing unless you request otherwise.

Recording the class by students is strictly prohibited.

9. SMS & Email Notifications

By registering, you consent to receiving:

Class confirmations
Reminders
Schedule updates
Important course information

You may also receive occasional promotional messages.
You may opt out at any time by following the instructions provided (e.g., replying STOP for SMS).

Opting out of SMS does not opt you out of essential class-related emails.

10. Intellectual Property

All course materials, videos, manuals, and online content are the property of A-B-CPR.
You may not copy, distribute, record, or reproduce any training materials in any form.

11. Website Use

You agree not to:

Attempt to access systems without authorization
Copy or scrape content from the website
Use the site for fraudulent or unlawful purposes

Links to third-party websites are provided for convenience; we are not responsible for those sites.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes will be handled in state or federal courts located in San Diego County, California.

13. Changes to These Terms

We may update these Terms occasionally.
The revised version becomes effective when posted on our website.
Your continued use of our services constitutes acceptance of updated Terms.

14. Contact Us

A-B-CPR & First Aid Training, Inc.
Phone: (619) 281-3304
Email: mike@a-b-cpr.com
Website: https://a-b-cpr.com/